We have all seen this humorous depiction of client/developer communications. Perhaps not very funny when you consider this to be true - especially when communicating with offshore developers.
This happens often, enough so to give offshore a bad name. And yet, whose fault is it when what is delivered is not what was requested? Perhaps without stating blame, we suggest that that offshore outsourcing partner always make it part of their process to ensure complete understanding of the clients request. In other words, the developer should stand up and take charge - using their tried-and-tested methodology (we hope they have one). The client may be a business person without project management or developer skills - another reason for the development partner to take charge.
What happens however in most cases can best be summarized by a recent entry in the Goyello Blog - (Successful Outsourcing Needs Clients Attention):
Advice for the client; if your offshore vendor is not asking you in-depth questions, or is simply agreeing with everything you request... find another vendor. In reality, you want and need a true outsourcing "partner" - that has your success at their core!
Contact me today to learn how we can help you connect with a true development partner.
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